Farm Progress is part of the Informa Markets Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Serving: United States
Close Up Of Man Working On Laptop Computer monkeybusinessimages/iStock/GettyImages

USDA launches customer satisfaction survey

Farmers asked to take the survey to tell USDA what it is doing right and where it has room to improve.

USDA launched a new annual survey of farmers, ranchers and private forestland owners to help the agency understand what it is doing well and where improvements are needed, specifically at the Farm Service Agency, Natural Resources Conservation Service and Risk Management Agency.

A selection of 28,000 producers will receive the survey over the next few weeks, but all farmers are encouraged to take the survey at farmers.gov/survey.

“We want to hear from our customers so we can learn what we’re doing right and where we’re missing the mark,” said Under Secretary for Farm Production and Conservation Bill Northey. “Good data is critical to good decision-making. The more responses we receive, the better we can understand what we need to do to improve our services to America’s farmers, ranchers and private forestland owners.”

This survey is part of the President’s Management Agenda. It requires High Impact Service Provider agencies across the federal government, including FSA and NRCS, to conduct annual surveys to measure and respond to areas needing improvement.

“We recognize producers and our staff may be experiencing a lot of change in how they interact with USDA,” Farm Service Agency Administrator Richard Fordyce said. “This is a good time to check in with our customers.”

“We will use this input to help improve the delivery of our conservation programs as our sister agencies will do for their programs.” Natural Resources Conservation Service Chief Matthew Lohr said.

The survey consists of 20 questions and takes approximately 10 minutes to complete. Responses are confidential, and individual responses will be aggregated. The survey will be open for at least six weeks and will be closed once USDA receives a 30% response rate.

Learn more and take the survey at http://www.farmers.gov/survey.

Source: USDA, which is solely responsible for the information provided and is wholly owned by the source. Informa Business Media and all its subsidiaries are not responsible for any of the content contained in this information asset. 
TAGS: Farm Life
Hide comments
account-default-image

Comments

  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.
Publish